Computing and Information Technology
The Office of Information Technologies
(OIT) offers a variety of IT services, including a help
desk, computer repair and troubleshooting, email and media
equipment rental.
For a more comprehensive list of the many support services
provided by OIT, go to oit.nd.edu/services.
Frequently Asked Questions
How do I setup my user account?
How do I connect to the network?
- “ResNet” provides direct ethernet connections
to graduate students in Fischer and O'Hara-Grace graduate
student residences and other select locations around campus.
For more information see http://oit.nd.edu/support/resnet/
- Ethernet connections are available in Hesburgh Library
carrels by request and a cluster of networked computers
is available in the married student housing community
center.
- "Nomad," a wireless network service, is available
in many campus buildings, including the entire Hesburgh
Library. For more information see oit.nd.edu/nomad
- Off-campus students can connect to the internet via
the OIT’s modem pool.
How do I set up my email?
Do I get any network file space?
Graduate students are allotted 500mb of network file space
which may be accessed either from your desktop (NetFile)
or via the web (WebFile).
Can I buy hardware and software at an academic discount?
Students, faculty, and staff can purchase computers and
printers at educational discounts in the OIT Solutions Center
on the first floor of the Information Technology Center.
The Solutions Center also provides a variety of software
at educational discount prices. Several Microsoft titles
are currently available to the Notre Dame community for
a substantial savings through an annual license fee. The
Service Center provides both vendor-authorized warranty
repairs and non-warranty service.
Can I download free software?
Notre Dame makes many software titles available for use across
campus.(Note: Many of the downloads are password protected
and blocked to networks outside Notre Dame to enforce licensing
agreements.)
Tell me about the computer clusters
The OIT supports 13 public-access computer clusters around
the campus, plus one in the Hesburgh Library for the exclusive
use of graduate students. These clusters provide access
to almost 600 computers, running Macintosh, Windows, and
UNIX operating systems, and high-quality printers for all
students, faculty, and staff. Five clusters are usually
open 24 hours every day.
Where can I print my documents?
Information coming soon.
How do I get computer help?
The OIT Help Desk is located in Room 111 of the Information
Technology Center. The Help Desk provides answers to usage
questions, diagnosis of problems, and problem resolution.
The Help Desk is open Monday through Friday from 8:00 a.m.
to 5:00 p.m.
How do I get computer training?
Educational Technology Services offers computer-related,
noncredit daytime courses to staff, faculty, and the students
of the Notre Dame, Saint Mary's, and Holy Cross communities.
The classes cover a wide range of applications in both Windows
and Macintosh, and are free of charge.
What technology is available in the classrooms?
DeBartolo Hall, the University's high-tech classroom building,
has 42 permanent computers on podia for class presentations.
Two classrooms have a computer on each student desk for
collaborative work. Media-On-Call, a fiber-optic video delivery
system, provides media to all classrooms in DeBartolo and
the Mendoza College of Business complex. In addition to
the shared facilities of the OIT, specific colleges have
their own facilities.
What other resources are available?
- The Media Resource Library in DeBartolo Hall includes
many video and other multimedia items for use in classes.
The Media library also assists in locating and ordering
new titles. The Media Resource Library is located on the
first floor of DeBartolo Hall in Room 115. Please contact
Roberta McMahon at (574) 631-5515.
- The OIT maintains a High Performance Computing Cluster
(HPCC) to provide a parallel computing environment for
computationally intensive work and research. Some primary
users of the HPCC include Chemistry, the Radiation Lab,
Center for Applied Mathematics, Computer Science and Engineering,
and the Theoretical Solid State Electrophysics Research
Group. The University community also has access to national
super-computing and data resource facilities. See www.nd.edu/~hpcc/
for more information.
- For a list of the many support services provided by
Notre Dame’s Office of Information Technologies
(OIT) go to oit.nd.edu/services
What is the University’s Responsible Use Policy?
Anyone using Notre Dame computers and networking resources
is responsible for observing the policies set forth in the
document G0001 Responsible Use of Information Technologies
at Notre Dame. The full text of this policy is available
from the Help Desk or online at the Web page: http://oit.nd.edu/policies/rup.shtml.
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